Blog
Record-Breaking Customer Service and a Commitment to Do Even More
Roscoe’s business model is built around providing the highest quality of customer service – we take pride in growing our business through satisfied customers. We spend a lot of time thinking about ways we can improve and setting goals for continuous improvement. But what really matters is, what do our customers think? We really want … Read more
A Century of Pride Shows in Our Work Uniform Service
When you read about companies on one of those “Best Places to Work” lists, you begin to see a common theme: employees who are engaged and passionate about their work. A culture that leaves employees feeling valued is a culture that instills not only a sense of purpose, but also a sense of pride in … Read more
Why We are ISO Certified: How Quality Management Creates a Quality Work Uniform Service
When we made the decision to adopt and hold ourselves accountable under the international system of quality management standards known as ISO, we knew it wouldn’t be easy. But we also knew the value of putting ourselves to the test of third-party scrutiny of our processes. That is built into the culture at Roscoe. We … Read more
Does Your Work Uniform Service Work as Hard as You Do?
At Roscoe, we help some of the hardest working people in the Chicago area do a better job. Our clients are food manufacturers, wholesalers, agricultural suppliers, automotive workers, printers, wholesalers, distributors, contractors and a whole lot of other businesses where a high-quality work uniform is an essential part of on-the-job safety and professionalism. It’s one … Read more
A Culture of Excellent Customer Service Starts on the Inside
One bitter cold day earlier this year, wind chill temperatures dropped to 50 below in Chicago. Rather than send the route service representatives out on their own to deliver work uniforms and supplies, Roscoe CEO Jim Buik and other senior managers jumped on the trucks in the early morning hours to help speed the deliveries … Read more
The Difference an Hour Can Make
Employees may be a little groggy and perhaps even late to work in the first few days after the clock moves forward for daylight saving time. It’s only an hour, but it makes a difference. In fact, heart attacks and strokes tend to occur in greater frequency around the time shift, according to research cited … Read more
Workplace Hand Dryers Could Be Making Your Hands Dirtier
Hand air dryers found in many workplace bathrooms could be making your hands dirtier – sucking up bacteria from the bathroom air and depositing it onto your just-washed hands. That was what researchers found in a widely reported study last year. University of Connecticut School of Medicine and Quinnipiac University researchers found that electric hand … Read more
Now Available: Carhartt Outerwear for the Coldest Cold
At Roscoe we know work doesn’t stop just because the mercury takes a dive. We’ve spent nine decades in the business of getting some of the hardest working people in the Chicago area dressed for work. Outerwear is something we take very seriously in these parts. Seriously. It’s been cold. You may have heard. Still. … Read more
The Right Work Uniform Provider – Right From the Start
The right work uniform program is a critical part of your business, and when it’s managed properly, it isn’t something that you have to spend a lot of time thinking about. It does what it’s supposed to do – building brand identity, keeping your employees safe and reflecting the professionalism of the job you do … Read more
