Blog
Roscoe Family Picnic a Showcase of Teamwork – Minus the “Work”
Set against the backdrop of National Grove South in Riverside on a gorgeous spring day, Roscoe Company’s friends and family gathered for our annual picnic, complete with games, a bouncy house, and food… Lots of food. With nearly 250 in attendance, the picnic was a lively representation of Roscoe’s culture. We enjoyed each other’s company, … Read more
Roscoe Team Heads to New Orleans to Explore Industry Advances
We are excited to be heading to the Big Easy this week for the Clean Show at the Morial Convention Center. Billed as “the main event for the laundering, dry cleaning and textile services industry,” Clean 2019 provides an opportunity to learn about the latest products and trends in our industry. At Roscoe, we’re committed … Read more
Record-Breaking Customer Service and a Commitment to Do Even More
Roscoe’s business model is built around providing the highest quality of customer service – we take pride in growing our business through satisfied customers. We spend a lot of time thinking about ways we can improve and setting goals for continuous improvement. But what really matters is, what do our customers think? We really want … Read more
A Century of Pride Shows in Our Work Uniform Service
When you read about companies on one of those “Best Places to Work” lists, you begin to see a common theme: employees who are engaged and passionate about their work. A culture that leaves employees feeling valued is a culture that instills not only a sense of purpose, but also a sense of pride in … Read more
Why We are ISO Certified: How Quality Management Creates a Quality Work Uniform Service
When we made the decision to adopt and hold ourselves accountable under the international system of quality management standards known as ISO, we knew it wouldn’t be easy. But we also knew the value of putting ourselves to the test of third-party scrutiny of our processes. That is built into the culture at Roscoe. We … Read more
Does Your Work Uniform Service Work as Hard as You Do?
At Roscoe, we help some of the hardest working people in the Chicago area do a better job. Our clients are food manufacturers, wholesalers, agricultural suppliers, automotive workers, printers, wholesalers, distributors, contractors and a whole lot of other businesses where a high-quality work uniform is an essential part of on-the-job safety and professionalism. It’s one … Read more
A Culture of Excellent Customer Service Starts on the Inside
One bitter cold day earlier this year, wind chill temperatures dropped to 50 below in Chicago. Rather than send the route service representatives out on their own to deliver work uniforms and supplies, Roscoe CEO Jim Buik and other senior managers jumped on the trucks in the early morning hours to help speed the deliveries … Read more
The Difference an Hour Can Make
Employees may be a little groggy and perhaps even late to work in the first few days after the clock moves forward for daylight saving time. It’s only an hour, but it makes a difference. In fact, heart attacks and strokes tend to occur in greater frequency around the time shift, according to research cited … Read more